Complaints and petitions

Receiving complaints in the context of money laundering supervision

Report of suspected money laundering in a game of chance Acceptance

Do you have evidence or information that (could) be related to money laundering in a game of chance?

Communicate indications of antitrust violations

If you have indications of possible infringements of cartel law you can send them to the Bundeskartellamt as a submission or complaint.

How to file an appeal against decisions of the German Patent and Trade Mark Office [Deutsches Patent- und Markenamt, DPMA]

You may file an appeal against decisions of the German Patent and Trade Mark Office in intellectual property proceedings.

Submit complaints about basic accounts, account switching assistance and fee transparency

Does your bank reject your basic account application, does it not provide you with sufficient support when switching accounts or does it charge an unreasonable fee? Then you can complain to the Federal Financial Supervisory Authority (BaFin).

Rights and obligations under contract law, including late payment interests

This section provides information on your rights and obligations with regard to setting up, running and closing a business, with particular regard to contract law and late-payment interest.

Apply to the Federal Railway Authority for the provision of an electronic file for inspection

Are you involved in administrative proceedings with the Federal Railway Authority (EBA) and need access to your procedural documents? Then you can apply to the EBA for access to your files.

Report price agreements and other restrictive agreements between companies

Cartels harm the economy as a whole and, above all, consumers. If competitors coordinate their behavior on a market in order to restrict or eliminate competition, this is known a...

Anonymously report information on antitrust violations to the Bundeskartellamt

You can anonymously submit information on possible infringements of antitrust law to the Bundeskartellamt and receive feedback on them.

Settling a dispute at the BaFin arbitration board

Are you in dispute with a bank or financial services company? Then under certain circumstances you can turn to the arbitration board of the Federal Financial Supervisory Authority (BaFin).

Reporting violations in the financial services sector

If you have information about violations in the financial services sector, you can contact the whistleblower office of the Federal Financial Supervisory Authority (BaFin) anonymously.